Need Help?
- Call our customer services team on 0345 601 1050.
- 8.30am – 5.45pm.
How do I make a claim with paymentshield?
If you are unable to work due to an accident or sickness or are made unemployed and would like to make a claim on your policy, or you wish to discuss an existing claim, please contact Covea Insurance Plc on 0330 134 8586.
Are paymentshield a good insurer?
Paymentshield has acted to improve how it deals with customers after receiving a raft of negative reviews on Trustpilot and Google. On Trustpilot the insurer has an average rating of just 2.6/10, described as ‘bad’, while on Google Reviews it’s rated at 2/5.
Who is paymentshield Ltd?
Paymentshield Ltd. provides insurance products. The Company offers mortgage payment protection insurance, building and contents insurance, casualty insurance, and other property insurance products. Paymentshield serves customers throughout the United Kingdom.
Is paymentshield a broker?
Payment Shield currently has around 1 million policy holders & are firmly positioned as one of the UK’s largest independent supplier of mortgage related insurance products to the intermediary & broker sector. …
What is one of the general exclusions under the paymentshield home insurance policy?
You can only claim up to 15% of the buildings sum insured. 2. You are insured against loss or damage caused by the following events: Restrictions: Exclusions: a) Fire, smoke, explosion, lightning or earthquake.
How do I cancel paymentshield?
Clients can cancel their policies by calling our Customer Services team on 0345 6011 050 or using our webchat by going to and clicking the blue chat icon in the bottom right corner of the screen.
What is home emergency cover insurance?
Home emergency cover is insurance for fixing urgent issues in your home, like electrical failure or your central heating packing up. Emergency cover would kick in to temporarily fix the broken pipe, and offer an overnight hotel stay if your home is uninhabitable.
Is a blocked toilet covered by home insurance?
Plumbing and drainage cover, sometimes called home emergency cover, is insurance that covers a range of problems including: Blocked drains. Toilets and sinks. Leaking pipes.
Does home emergency count as a claim?
If the home emergency cover is included in your standard home insurance policy, and isn’t an optional extra you’ve added, making a claim may affect your NCD. If you have home emergency cover as an add-on and make a claim, it may not count as a claim on your main home insurance policy, but again, policies vary.
Who is responsible for a blocked shared drain?
Assuming a detached property in London has no shared drains, then the homeowner is responsible for the drains up to the property boundary, and Thames Water is responsible for all blockages or repairs off your property.
How do I make a complaint about Paymentshield?
We’re here to discuss your complaint 8am – 7pm Monday to Friday and 8am – 1pm Saturday on 0345 6011 050. Alternatively, you can email us on [email protected] If you’d prefer to send your complaint in writing, our address is: Paymentshield Ltd, Southport Business Park, Wight Moss Way, Southport, PR8 4HQ.
Where is Paymentshield registered in the UK?
Policy Documents. Sitemap. Paymentshield Limited (registered number 02728936) is a company registered in England and Wales at Paymentshield House, Southport Business Park, Wight Moss Way, Southport, PR8 4HQ.
What happens if I make a complaint about my insurance policy?
We administer your insurance policy on behalf of your insurer and sometimes it may be appropriate for us to refer a complaint to them. If we do, we’ll tell you. The insurer will then write to you with their final resolution and again advise you of your right to contact the Financial Ombudsman Service if you remain dissatisfied.
How do I make a complaint about the sale of insurance?
If you’ve a complaint regarding any aspect of the sale of your policy either contact us or contact the person who arranged the cover for you, for example your financial adviser. We’re here to discuss your complaint 8:45am – 5:15pm Monday to Friday on 0345 6011 050
