Email for general questions: [email protected] Email for technical questions: [email protected] Online Help Centre. IRCC offices in Canada.
How do you communicate with CIC?
Call the IRCC Call Centre (1-888-242-2100), from within Canada only, Monday to Friday, 8am to 4pm local time, except for statutory holidays). Prepare to wait on hold for some time. Try calling early in the morning or use a speakerphone.
Are ATIP requests confidential?
In an informal request, no fees can be charged, there is no statutory deadline within which ATIP must respond to the request, the individual has no right of complaint, and ATIP can withhold information without explanation.
Does IRCC have an email address?
Common IRCC email practices The email address ends with: @cic.gc.ca. @canada.ca.
What is the difference between CIC and IRCC?
The Canadian federal government department that used to be called Citizenship and Immigration Canada (CIC) has been renamed Immigration, Refugees and Citizenship Canada (IRCC). IRCC facilitates the arrival of immigrants to Canada, provides protection to refugees, and offers programs to help newcomers settle in Canada.
How can I talk to IRCC agent directly?
The best times to try contacting an agent are promptly at 8:00am or between 3:00pm and 4:00pm. Dial 1-888-242-2100. After the recorded introduction, you will be asked to choose a menu option. Navigate through the options by pressing 3 and then 4, and then 0.
Is IRCC still processing applications?
We’re still processing your application.
Does Canada have an Official Secrets Act?
O-5), formerly known as the Official Secrets Act, is an Act of the Parliament of Canada that addresses national security concerns, including threats of espionage by foreign powers and terrorist groups, and the intimidation or coercion of ethnocultural communities in and against Canada.
Who does ATIP apply to?
A: Canadian citizens, permanent residents and any individual present in Canada can make a request under the Privacy Act. How long does the Department have to respond? A: Both Acts allow for a legal response time of 30 calendar days from the date of receipt of an official request.
How many ATI requests did CIC receive in 2014?
For another consecutive year, CIC received more Access to Information (ATI) requests than any other federal institution. A total of 34,066 ATI requests were received in the 2014–2015 fiscal year, which represents an increase of 16 percent from the previous year and breaks another record in ATIP’s history.
What does the ATIP Division do?
The ATIP Division receives, coordinates and processes requests for information under the Access to Information Act, providing high-quality and timely service to requesters. The Division also coordinates requests made under the Mutual Legal Assistance Treaty.
What does ATIP stand for in Corporate Affairs?
Access to Information and Privacy Division The Access to Information and Privacy (ATIP) Division is part of the Corporate Affairs Branch in the Corporate Services Sector. The Division administers the Access to Information Act and is led by a director, who acts as the ATIP coordinator for the Department.
How long does it take to submit a request to ATIP?
Welcome to the ATIP Request Service Average time to submit a request is 7 minutes. Possible delays in treating your request Openness, transparency and accountability are guiding principles of the Government of Canada.
