To prove how serious it is, Comcast is making a new promise: “If a technician doesn’t arrive on time for an appointment, Comcast will automatically credit the customer $20,” the cable company said.
What is Comcast customer Guarantee?
We take pride in our products, which is why we offer a 30-day money-back guarantee for Xfinity TV, Internet, Pro Protection and Voice services, and a 14-day money-back guarantee for Xfinity Mobile services and devices.
How long do Xfinity technicians take?
Technicians can easily access your exterior cable connection point to complete the installation. The installation generally takes between two and four hours.
What does waitlist mean for Xfinity?
The Appointment Waitlist tool lets you quickly and easily request preferred dates and times for your upcoming service appointment! If your requested timeslot becomes available, we’ll send you a text message.
How much is a Comcast technician visit?
Really quick: it’s good to be aware that Xfinity professional installation usually costs $89.99.
Does Xfinity have a satisfaction guarantee?
Hopefully you’re 100% happy with Xfinity Mobile from the get-go. However, if you want to part ways for any reason, you can return your device and cancel your service for a refund up to 14 days from when your device ships or you bought it in the store.
Can Comcast come to my house?
If you’re signing up for new services or moving, you can check online to see if Xfinity service is available at your address. If you can’t find your address online, you can chat with us at or call 1-800-Xfinity and we’ll determine if service can be provided to your address.
Do you have to pay for Xfinity to come to your house?
Note: Xfinity Internet customers are eligible to receive an Xfinity Flex streaming TV Box, at no additional cost, shipped directly to their home or by picking up at a local Xfinity Store. If you pick up at an Xfinity store*, you should receive an Xfinity Flex kit with Voice Remote as part of your Flex order.
How much does it cost for a Comcast technician to come out?
Really quick: it’s good to be aware that Xfinity professional installation usually costs $89.99. Yup, no one likes surprises, especially surprises that cost almost $100. Data effective 12/14/2020. Offers and availability vary by location and are subject to change.
Do you have to pay for xfinity to come to your house?
Does it cost money to have an Xfinity tech come out?
Does Comcast offer Internet, TV, or home phone?
Xfinity is the brand name for Comcast’s high speed Internet, TV, phone, and home security services. Who owns Xfinity? Xfinity is owned by Comcast Cable Communications, a subsidiary of the Comcast Corporation.
Does Comcast offer cell phone service?
Comcast does not make a phone, but Comcast’s Xfinity Voice plan offers both local and long-distance landline telephone calls and can be combined into a Comcast “Triple Play” package with Internet and cable services.
What are Comcast Xfinity hours?
Xfinity by Comcast is the name of the retail stores that provide access to various deals offered by Comcast. They tend to follow standard retail times, with most Xfinity hours for operations beginning at 9am from Mondays to Saturdays (some will open at 10am too).
What is the phone number for Comcast support?
Comcast Business Customer Support Service Phone Number. The customer support phone number of Comcast Business is +1-(877)-589-8809, +1-(800)-391-3000 (Click phone number to call).