Check if the pin inside the plug or adapter port is bent, broken, or damaged….
- Unplug the AC adapter from the wall outlet.
- Connect another device on the wall outlet to verify if the wall outlet is working correctly.
- Connect the AC adapter to a known-good wall outlet.
- Plug the AC adapter directly into the wall outlet.
Why is my Dell not charging when plugged in?
Several factors can lead to the plugged in not charging Dell error. For instance, the loose AC adapter and battery, faulty AC adapter, faulty battery driver, incorrect BIOS settings, etc.
Why is my computer not recognizing my adapter?
Make sure you meet the minimum system requirements for the adapter and that the latest Windows and system updates are installed on your computer. Make sure you use the latest driver for your specific adapter. Try a different USB port or PCI slot on the computer. Check compatibility of the adapter and your USB ports.
How can I test my Dell charger?
You can check it by registering it ( using service tag number. or serial no.) with your manufacturer. If you are successful at it , your product is genuine. Your Dell Charger has a built in identification system.
Why won’t my Dell laptop turn on without the AC adapter?
The laptop does not turn on without the AC adapter connected. The battery charge is stuck at a certain percentage. CAUTION: Using a non-Dell or incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell that is designed to work with your Dell laptop.
Can I use a third-party AC adapter on my Dell laptop?
Dell does not recommend using third-party AC adapters or batteries on a Dell laptop. Unplug the AC adapter from the wall outlet. Unplug the AC adapter from the computer. Check the AC adapter and cables (including the power cable) for any signs of physical damage or overheating.
Why won’t my power adapter turn on?
*Check the AC Adapter status in BIOS; check the ‘AC Adapter type’ status if it shows ‘Unknown/ Not Detected / 65W / 90W / 130W’. If the above steps do not work, it might be an issue with the DC-in port and may require replacement. Please refer to the image of the port: Hope this helps. 02-26-2013 12:55 PM Replace the power jack. 02-26-2013 11:51 AM
What size AC adapter do I need for my Dell laptop?
Each Dell laptop uses an ac adapter that is of different wattage. This can depend on the hardware configuration of the laptop. Dell laptops come with a 45W, 65W, 90W, 130W, 180W, or 240W ac adapter. For optimal performance, always use the original ac adapter that came with the Dell laptop.
