WATERTOWN — A new Spectrum store is coming to Route 202. Charter Communications announced Thursday the opening of a Spectrum store in Watertown, giving what they say a more convenient option to manage internet, TV, mobile or voice services.
How do I make an appointment at a Spectrum store?
Make an In-Store Appointment Reservation You can make an appointment reservation online to visit select Spectrum Stores. You can schedule an appointment to: Add, cancel or move a service.
Where can I exchange my Spectrum cable box?
You can easily return Spectrum equipment by bringing it to any UPS Store. To return your equipment to a UPS Store: Use the UPS Store Locator tool to find the store nearest you. Note: Not all UPS locations are UPS Stores.
How do I update my Spectrum TV?
Adding TV Channels, Packages or Service
- Sign in as the Primary user.
- Select the Billing tab, then scroll down and select the Statements sub-tab.
- Under Statement Details, select a line of service, such as Spectrum Internet or Spectrum TV.
- Select Upgrade. You’ll be directed to a new page to view your upgrade options.
How much does it cost to replace a Spectrum cable box?
Spectrum charges $7.99 per month for each HD-Box (TV receiver). You can activate the built-in DVR in one HD-Box with a $4.99 per month fee, or pay a flat $9.99 per month for DVR service in two or more TV receivers….The hidden costs of Spectrum TV plans.
| Fee | Amount |
|---|---|
| STARZ® | $9.99/mo. |
| Late payment fee | $8.95 |
What happens if I don’t return my Spectrum equipment?
If you fail to return all rented or leased equipment to Spectrum after you cancel or downgrade your services, an unreturned equipment fee may be charged to your account. This fee will be included in your total account balance. Learn more about understanding fees and charges on your Spectrum billing statement.
How do I speak to someone at Spectrum?
If you need 24 x 7 Spectrum customer support, we’re here to help.
- 888.369.2408.
- Find a Spectrum store.
- Get help with Spectrum Customer Service.
